Last updated: November 7, 2026
The Arc Arapahoe, Douglas & Elbert Counties (“The Arc,” “we,” “us”) respects your privacy. This policy explains what information we collect when you visit arc-ad.org, how we use it, and the choices you have.
Information you give us
- Contact and volunteer forms: your name, email address, phone number and the message you send, so we can respond to you.
- Newsletter sign-up: your email address, which is stored by our email provider, Constant Contact. Every newsletter has an unsubscribe link.
- Donations and memberships: donations are processed by third-party services such as Givebutter, PayPal and ColoradoGives. They collect your payment details directly; we do not store card numbers on this website. We receive your name, contact details and gift amount so we can thank you and send tax receipts.
- Event registrations: some events use Eventbrite, which collects the details you enter there under its own privacy policy.
Information collected automatically
When you visit, our site and the services it uses may collect your IP address, browser type, the pages you view and how you arrived at our site. We use this to keep the site secure, prevent spam and understand which information is most helpful.
- Analytics: Google Analytics (through MonsterInsights and Site Kit by Google), Jetpack Stats and Burst Statistics measure site visits. These only run if you allow analytics cookies.
- Security and spam protection: MalCare, Akismet and a CAPTCHA check protect the site and our forms.
- Embedded content: videos from YouTube, maps from Google, Google reviews and translation by GTranslate may load content from those companies, which can collect information about your visit. YouTube videos play in YouTube’s privacy-enhanced (no-cookie) mode, so they work without accepting cookies; YouTube may still receive your IP address and basic device information when you play a video.
Cookies
We use cookies that are necessary for the site to work, and, only with your permission, cookies for analytics and embedded media. When you first visit, a cookie banner lets you accept, reject or customize these choices. You can change your choice at any time with the cookie button in the bottom corner of every page.
How we use your information
- To answer your questions and provide advocacy, resources and referrals
- To process donations and memberships and send receipts
- To send newsletters and event updates you signed up for
- To keep the website secure and improve it
We do not sell your personal information
We do not sell your personal information, and we do not share it for cross-context behavioral advertising. We share information only with service providers that help us run our organization (such as our email, donation, form and analytics providers), when the law requires it, or with your permission.
Your privacy choices
- Opt out of analytics and embedded media: use “Reject All” in the cookie banner, or the “Do Not Sell or Share My Personal Information” link in our footer.
- Global Privacy Control: our site honors the Global Privacy Control (GPC) signal sent by your browser as an opt-out.
- Access, correct or delete: you can ask us what personal information we hold about you, and ask us to correct or delete it. Contact us using the details below.
- Unsubscribe: use the link at the bottom of any newsletter.
How long we keep information
We keep form messages and donor records only as long as we need them to serve you and to meet our legal and accounting obligations.
Children’s privacy
This website is intended for adults. We do not knowingly collect personal information online from children under 13. If you believe a child has sent us information, please contact us and we will delete it.
Contact us
The Arc Arapahoe, Douglas & Elbert Counties
6538 S Racine Circle, Centennial, CO 80111
Phone: 303.220.9228
Email: info@arc-ad.org
We may update this policy from time to time. The date at the top shows when it last changed.
